Frequently Asked Questions
Everything you need to know about our premium headwear and services.
What makes melin hats different from standard headwear?
Melin hats are engineered with premium materials including water-resistant fabrics, moisture-wicking linings, and buoyant visors. Each piece is designed for durability and performance without compromising on luxury style.
How do I find the right size for my head?
We offer various fit categories including Small, Classic, and XL. Please refer to our detailed Size Guide located on each product page, which provides measurements in centimeters and inches to ensure a perfect fit.
Are your hats waterproof?
Many of our styles, particularly the Hydro Collection, are designed to be water-persistent and floatable. While not 100% waterproof in deep-sea conditions, they are built to withstand sweat, rain, and water activities.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. You can initiate a return or exchange through our online portal for a full refund or store credit.
How should I clean and maintain my melin hat?
To maintain the shape and material integrity, we recommend hand washing with mild soap and cold water. Avoid machine washing or drying, and always let your hat air dry in a shaded area.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and preferred shipping method.